Consumer protection

Promotes competition and fair trade to benefit consumers, businesses, and the community and regulates national infrastructure services. They ensure that individuals and businesses comply with Australian competition, fair trading, and consumer protection laws.

Provides an overview of the legislation and amendments, plus guides and fact sheets to explain the Australian Consumer Law in simple language. The law applies nationally, and to all Australian businesses.

Free, simple guidance you can trust. Covers superannuation, banking, investing, borrowing and credit, insurance, budgeting, scams, retirement income planning and unclaimed money. Includes links to calculators and tools to help you with your personal finances.

Lets you check that the used goods you are buying, like a car, boat or machinery – almost anything except real estate – doesn't have a security interest over it. Provides additional protection for businesses that lease or supply goods, in the event that a debtor defaults or goes bankrupt.

Provides information about mandatory safety standards, bans, safety warning notices, recalls and safe practices to minimise the risk of injuries. Sign up for email alerts on any of the site topics.

Provides information for both individuals and businesses about how to protect your financial identity in everyday life and minimise the damage if a problem occurs.

Australia has a number of different bodies to which suspected fraud can be reported. Find reporting options for various types of fraud.

Provides information on how to recognise, avoid and report scams. If you've been scammed or think you have seen a scam, you can report it to SCAMwatch via the scam online form or by contacting the infocentre on 1300 795 995.