Helping you find government information and services

Consumer complaints and queries

If your query relates to your rights as a consumer, you may need advice from the Australian Competition and Consumer Commission (ACCC). The website address is:

Frequently requested information


There are many different types of scams - online, phone, mail and face-to-face. Online scams, such as email 'phishing' scams are designed to trick you into giving away your money, passwords and personal details (such as your tax file number - TFN). Protect yourself. Never email your personal, credit card or online account details. Remember, if it looks too good to be true, it probably is.

For any other queries

For any other queries relating to consumer complaints, please contact the Australian Competition and Consumer Commission directly through their website.