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Service delivery

Australian National Audit Office publications

Links to a wide range of publications including audit reports, assurance activities and better practice guides.

Australian National Audit Office

Digital Transformation Office

The DTO was established to drive delivery of government services digitally from start to finish, making them easier to find and use.

Digital Transformation Office

Report on Government Services

Examines the equity, efficiency and cost effectiveness of government services. Reports are produced annually and cover topics including child care, education, training, justice, emergency management, health, community services, housing and homelessness.

Productivity Commission

Service Delivery in Government

Provides access to current information and resources on service delivery. Keep up to date with issues and trends across all jurisdictions in Australia and with important international developments.

Department of Social Services

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