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Crisis and other assistance

Crisis payment

Crisis Payment is a one-off payment that helps those who have experienced difficult or extreme circumstances.

Department of Human Services

Dealing with disasters

Provides information about assistance from the ATO when you have been affected by a disaster, such as a flood, bushfire or storm. They will give you time to deal with your more immediate problems first and then help you to sort out your tax affairs later.

Australian Taxation Office

Death – payments and support services

Payments, counselling and financial services are available to support you after someone close to you dies, including information on the steps that need to be taken, who to notify and links to bereavement payment and bereavement allowance information.

Department of Human Services

Disaster Assist

Provides information on Australian Government assistance packages following a disaster. Includes up to date public information messages, relevant free call numbers and links to other related websites and information.

Attorney-General's Department

Help in an emergency

There is financial assistance and services available to people suffering severe financial hardship, recovering from a disaster or needing special assistance within their community.

Department of Human Services

Homeless - Community Engagement Officers

Assist people of all ages who are homeless or are having difficulties with their current housing situation to get financial help and other services.

Department of Human Services

Sickness allowance

A payment for people aged 22 years or older but under Age Pension age who temporarily cannot work or study because of an injury or illness.

Department of Human Services

Special benefit

A payment that helps people in severe financial hardship who are not able to support themselves and their dependants and cannot receive another payment.

Department of Human Services

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