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13 HEALTH [Qld]

If it's not an emergency but it could be serious... Call 1343 2584 for qualified health advice for all Queenslanders.You can phone 24 hours a day, 7 days a week.

Queensland Health

A-Z list of telephone contact numbers by subject

This page provides an alphabetical listing of Australian Government 'Hotline' contact numbers by subject.

Department of Finance

Access City Hotline [ACT]

Have you ever had difficulty getting into or around buildings, using doors or stairways, negotiating footpaths, roadways, kerbed areas, reading or understanding signs or directions in the ACT? Phone Access City Hotline on 02 6257 3077.

Citizens Advice Bureau [ACT]

Ask a librarian

Make a reference enquiry online or by post; phone the National Library reference desk during opening hours; or request an appointment with a librarian or curator to receive up to an hour of personalised professional guidance about using the National Library's collection.

National Library of Australia

Australian Government Online Directory

A guide to the structure, organisations and key people in the Australian Government. Provides contact details for the Commonwealth Parliament, the Courts, the Governor-General and senior staff in Australian Government departments and agencies.

Department of Finance

Breast Implant Information

Information for patients, treating doctors and diagnostic imaging providers regarding Poly Implant Protheses (PIP) breast implants. The Breast Implant Information Line 1800 217 257 is a national telephone service established to assist individuals concerned about breast implants. The help line can be called 24 hours a day.

Department of Health

Breastfeeding helpline

Available 7 days a week on 1800 686 268, it is staffed by trained, volunteer counsellors who answer calls on a roster system.

Australian Breastfeeding Association

Centrelink Indigenous Phone Services

Aboriginal and Torres Strait Islander people can get access to Centrelink services from anywhere in Australia, by calling Freecall 1800 136 380 Monday to Friday 8.00 am to 5.00 pm (local times).

Department of Human Services

Child care access hotline

The hotline on 1800 670 305 provides information to help you choose a child care service that meets your needs. The hotline also provides information on possible child care vacancies in local areas.

Department of Education

Continence helpline

The continence helpline on 1800 330 066 is an advisory service for people with bladder or bowel control problems.  Staffed by a team of continence nurse advisors, the service is available from Monday to Friday, between 8.00am and 8.00pm AEST.

Continence Foundation of Australia

Fair Work Infoline

For information and advice about Australia's workplace rights and rules. If you have a question or problem relating to your workplace, call the Fair Work Infoline on 13 13 94.  Before you call, check out the Before you call checklist (63.6KB).  If you do not have this information when you call, you may be asked to find it out and call back.

Fair Work Ombudsman

Family Relationships

Family Relationships online provides all families (whether together or separated) with information and advice about family relationship issues. Includes:
  Family Relationship Centres – a source of information and confidential assistance.
  Family Relationship Advice Line1800 050 321 – national telephone service assisting families affected by relationship or separation issues.

Department of Social Services

Healthdirect Australia helpline

If it’s not an emergency, but you need health advice, call healthdirect on 1800 022 222 and speak to a registered nurse. The nurse can also connect you to the after hours GP helpline for further medical advice or to an emergency service if necessary.
Queensland callers should call 13HEALTH or 1343 2584.
Victoria callers should call Nurse-on-call on 1300 606 024.
If you think your situation is an emergency, you should always call 000.

healthdirect Australia

Indigenous specialist officers

Indigenous specialist officers help Aboriginal and Torres Strait Islander Australians who live in urban, rural, regional and remote communities to access the DHS payments and services anywhere in Australia. Call freecall 1800 136 380 Monday to Friday, 8.00 am to 5.00 pm (local times).

Department of Human Services

Local government directories

The states and the Northern Territory each have many local governments within their borders. Includes links to local government council contact information.

National Business Gateway

The national contact centre on 131 158 makes it easier for Australian businesses to do business with DHS.

Department of Human Services

Nurse-On-Call [Vic]

For immediate, expert health advice from a registered nurse, 24 hours a day, call 1300 606 024, for the cost of a local call from anywhere in Victoria.  Calls from mobile phones may be charged at a higher rate.

Department of Health [Vic]

Passport information service (APIS)

For passport information call APIS on 131 232 from inside Australia seven days a week, for the cost of a local call. When you call, your questions will be answered by trained and experienced staff.  APIS is not a passport office.

Department of Foreign Affairs and Trade

Pregnancy, Birth and Baby

Provides an online service  and a free phone on 1800 882 436 for information, advice and support through pregnancy, childbirth and the first year of parenthood.  Browse the website or call the helpline and speak with a qualified counsellor.  Calls from landlines are free, mobile charges may apply.

healthdirect Australia

State and territory government directories

Government directories provide a guide to the structure, organisations and key people in government. Includes contact information.

Veterans and Veterans Families Counselling Service

Provides counselling and group programs to Australian veterans and peacekeepers and their families.  It is a specialised, free and confidential Australia-wide service. Call 1800 011 046 to arrange an interview.

Department of Veterans' Affairs

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