Helping you find government information and services


13 HEALTH [Qld]

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If it's not an emergency but it could be serious... Call 1343 2584 for qualified health advice for all Queenslanders.You can phone 24 hours a day, 7 days a week.

Queensland Health

A-Z list of telephone contact numbers by subject

This page provides an alphabetical listing of Australian Government 'Hotline' contact numbers by subject.

Department of Finance

Access City Hotline [ACT]

Have you ever had difficulty getting into or around buildings, using doors or stairways, negotiating footpaths, roadways, kerbed areas, reading or understanding signs or directions in the ACT? Phone Access City Hotline on 02 6257 3077.

Citizens Advice Bureau [ACT]

Ask a librarian

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Make a reference enquiry online or by post; phone the National Library reference desk during opening hours; or request an appointment with a librarian or curator to receive up to an hour of personalised professional guidance about using the National Library's collection.

National Library of Australia

Australian Government Directory

A guide to the structure, organisations and key people in the Australian Government. Provides contact details for the Commonwealth Parliament, the Courts, the Governor-General and senior staff in Australian Government departments and agencies.

Department of Finance

Breast implant information

Provides information regarding poly implant protheses (PIP) breast implants. The 24 hours information line 1800 217 257 can assist individuals concerned about breast implants.

Department of Health

Breastfeeding helpline

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Available 7 days a week on 1800 686 268, it is staffed by trained, volunteer counsellors who answer calls on a roster system.

Australian Breastfeeding Association

Child care access hotline

The hotline on 1800 670 305 provides information to help you choose a child care service that meets your needs. The hotline also provides information on possible child care vacancies in local areas.

Department of Education and Training

Continence helpline

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The continence helpline on 1800 330 066 is an advisory service for people with bladder or bowel control problems.  Staffed by a team of continence nurse advisors, the service is available from Monday to Friday, between 8.00am and 8.00pm AEST.

Continence Foundation of Australia

Fair Work Infoline

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If you have a question or problem relating to your workplace, call the Fair Work Infoline on 13 13 94.  Before calling, check out the Before you call checklist (63.6KB). If you don't have this information when you call, you may be asked to find it out and call back.

Fair Work Ombudsman

Family Relationships

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Family Relationships online provides all families (whether together or separated) with information and advice about family relationship issues.
More: Family Relationship Centres (for information and confidential assistance) | Family Relationship Advice Line on 1800 050 321

Department of Social Services

Healthdirect Australia helpline

If it’s not an emergency, but you need health advice, call healthdirect on 1800 022 222 and speak to a registered nurse. The nurse can also connect you to the after hours GP helpline for further medical advice or to an emergency service if necessary.
Queensland callers should call 13HEALTH or 1343 2584.
Victoria callers should call Nurse-on-call on 1300 606 024.
If you think your situation is an emergency, you should always call 000.

healthdirect Australia

Intercountry Adoption Australia

Provides information for people at all stages of the intercountry adoption process. Includes a telephone help line for families adopting a child from overseas on Freecall 1800 197 760 Monday to Friday 9.00 am to 5.00 pm.
More: State and territory adoption authorities

Department of Social Services

National Business Gateway

The national contact centre on 131 158 makes it easier for Australian businesses to do business with DHS.

Department of Human Services

Nurse-On-Call [Vic]

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For immediate, expert health advice from a registered nurse, 24 hours a day, call 1300 606 024, for the cost of a local call from anywhere in Victoria.  Calls from mobile phones may be charged at a higher rate.

Department of Health [Vic]

Pregnancy, Birth and Baby

Provides an online service  and a free phone on 1800 882 436 for information, advice and support through pregnancy, childbirth and the first year of parenthood.  Browse the website or call the helpline and speak with a qualified counsellor.  Calls from landlines are free, mobile charges may apply.

healthdirect Australia

Veterans and Veterans Families Counselling Service

Provides counselling and group programs to Australian veterans and peacekeepers and their families.  It is a specialised, free and confidential Australia-wide service. Call 1800 011 046 to arrange an interview.

Department of Veterans' Affairs