iPhone, iPod touch, iPad and Android - Use ACCC Shopper for advice on your refund, warranty and lay-by rights while shopping.
Aims to deter price exploitation and ensure all cost savings attributable to carbon tax repeal are passed through the supply chain for regulated goods.
Provides some hints for dealing with your debts, where to go for help if you have debt problems and your rights if you are approached by a debt collector.
People around the world are being sent emails telling them that they have won a fortune in a fake Australian lottery that claims to be endorsed by the Australian Government. Confused consumers have been contacting SCAMwatch and other government agencies to check whether the lottery is genuine.
Provides information for business relating to advertising; anti-competitive behaviour; exemptions; rights and protections; franchising; industry codes; mergers; pricing; professional services and treating customers fairly.
Provides information on the rights of the consumer, such as complaints, protection, guarantees, contracts and agreements, debt, misleading claims and advertising and online shopping. Also covers issues relating to petrol, diesel and LPG, prices and receipts, sales and delivery, shopping for groceries and specific products and services.
iPhone, iPod touch and iPad - A guide to infant and nursery products with easy steps you can take to ensure your baby remains safe in your home. Also available as an ebook.
To make the most of online shopping and banking it's important to follow some simple steps to protect your money and personal details and to avoid scams.
iPhone, iPod touch, iPad and Android - Consumers can search for information on recalled consumer goods on the Recalls Australia website. You can search the database, receive notifications of new recalls and report products you think are unsafe (you can even attach a photo of it).
If you've been scammed or think you have seen a scam, you can report it to SCAMwatch via the scam online form or by contacting the infocentre on 1300 795 995.