The australia.gov.au account has been replaced by a new service called myGov. Visit changes to the australia.gov.au account for more information.
Australia.gov.au can no longer assist you with account enquiries. If you require assistance with your account please visit myGov Need Help.
Australia.gov.au does not have access to your personal information held by agencies, including:
- Progress of applications;
- Eligibility for benefits or government assistance; or
- Passport information or citizenship status.
To answer these types of questions you will need to contact the relevant agency directly.
If you are unsure which agency to contact or have a general question or comment please complete the form below.