Helping you find government information and services

Account enquiries:

Australia.gov.au can no longer assist you with account enquiries. If you need help please visit myGov Need Help.

Australia.gov.au does not have access to your personal information held by agencies, including:

  • Progress of applications;
  • Eligibility for benefits or government assistance; or
  • Passport information or citizenship status.

To answer these types of questions you will need to contact the relevant agency directly.

If you are unsure which agency to contact or have a general question or comment please complete the form below.

Please include URLs or page names if you are referring to specific sections of this website.