Benefits, Payments & Services
Centrelink
Centrelink delivers services, programs and payments for ten government departments. We bring all of these services together under one roof. This website is designed to let you quickly find information. We want to make it easy for you to explore your options and to know what questions to ask.
Centrelink International Services
Provides information about Centrelink International Services, the area of Centrelink responsible for delivery of social welfare payments to customers who are outside of Australia for 13 weeks or more. Page contains links to related information.
Current International Social Security Agreements
Australia currently has 17 bilateral international social security agreements. Partner countries under each agreement make concessions against their social security qualification rules so that people covered by the agreement may access payments for which they might otherwise fail to qualify.
Customer Online Services (Centrelink)
Provides information about the online services that are available to customers and business from Centrelink's internet site. Contains links to these services and to related information.
Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA)
The Department of Families, Housing, Community Services and Indigenous Affairs responsibilities include developing and implementing income security policies and programs, services for people with disabilities and families with children, community support services, family relationship services and public housing. In January 2006 the Office of Indigenous Policy Coordination (OIPC) became part of the Portfolio.
Disaster Assist
This website has been set up by the Australian Government to give individuals and families better access to information about recovery assistance following a disaster. The Australian Government may provide assistance to aid the recovery of Australians most affected by an offshore or onshore disaster. In such cases, this website will have up to date public information messages, relevant free call numbers, information on Australian Government Assistance Packages offered and links to other relevant websites and information.
My Account (secure entry point to Australian Government social and health related services)
Myaccount is the secure entry point to Australian Government social and health related services. Use this single website to access information and services with a range of Human Services agencies such as Centrelink, Medicare Australia and the Child Support Agency.
myaccount.humanservices.gov.au
Need Staff?
Employers can now tap into a more diverse workforce (including parents returning to work, people with disabilities, mature age people and people who have been out of work for a while) by visiting this website or phoning the Employer Hotline (13 17 15). Australian Government Employment Services network providers specialise in assisting employers to find staff and access a range of government assistance and incentives.
Private Health Insurance Rebates
Families and individuals that pay private health insurance premiums are eligible for the Federal Government 30% Rebate on private health insurance.
Social Security Appeals Tribunal (SSAT)
The Social Security Appeals Tribunal is a statutory body established to review decisions made in relation to social security, education or training payments.
Social Work Services
Centrelink page provides information about the services provided by Centrelink social workers.
Support the System that Supports You
If you're receiving income support payments and you don't tell Centrelink of changes to your circumstances, you will be caught and the penalties could be serious. Report changes on 13 62 80 or visit a Centrelink office.
